JOB PURPOSE:
– Lead, train, and motivate the bar team to deliver outstanding guest experiences with energy and professionalism.
– Provide a safe and secure site for visitors and staff.
– Lead in maintaining an immaculate presentation of public areas.
– Maintain a positive, enthusiastic and collaborative way of working on the ground alongside staff.
– Develop and maintain thorough knowledge of Underbelly Boulevard — including upcoming shows and events, bar menus, and venue policies — to confidently handle guest queries and resolve issues without unnecessary escalation.
– Prepare staff briefing sheets, record attendance, and report sickness, lateness, or absence as required via the rota system.
– Collaborate closely with the Bar Manager on upcoming menus, specials, and service improvements.
